Senior Resources

CalPACE

The California PACE Association (CalPACE) works to advance the efforts of Programs of All-inclusive Care for the Elderly (PACE®). PACE programs coordinate and provide all needed preventive, primary, acute, and long-term care services so older individuals can continue living in the community.

The PACE model is centered on the belief that it is better for the well-being of seniors with chronic care needs and their families to be served in the community whenever possible.

For more information, please visit their website.

Elder Abuse

Throughout the years, there has been an increase in the number of reported instances of abuse of California’s seniors. While California has passed many laws to ensure this abuse is subject to unique liability, you can also play a vital role in reducing the likelihood that this will happen to you or a loved one.

The informative brochure below, “Report Elder Abuse and Exploitation,” contains information about the different types of abuse, how to prevent potential abuse and how to report elder abuse.

Open Brochure +

This brochure serves as a base for information to help protect you or loved ones from falling victim. Please contact your local law enforcement agency or call the Orange County Adult Protective Services 24 hour hotline at (800) 451-5155 if you believe that you or someone you know is being victimized.

Senior Care - Ombudsman

Many people in California have shown concern for the treatment of elderly friends and family members who reside in nursing homes or residential care facilities. Most of these individuals are not aware of the protections California has put in place for our seniors, which is why I wanted to share some important information with you.

Authorized by the Federal Older Americans Act and its state companion, the Older Californians Act, the California State Long-Term Care Ombudsman Program serves as a voice to protect seniors.

The goal of this program is to investigate and resolve complaints made by, or on behalf of, residents in long-term care facilities and to advocate for these individuals’ rights.

Long-Term Care Ombudsman representatives assist residents in long-term care facilities with issues related to day-to-day care, health, safety, and personal preferences. Problems can include, but are not limited to:

  • Violation of residents' rights or dignity
  • Physical, verbal, mental, or financial abuse
  • Poor quality of care
  • Dietary concerns
  • Medical care, therapy, and rehabilitation issues
  • Medicare and Medi-Cal benefit issues
  • Improper transfer or discharge of a resident
  • Inappropriate use of chemical or physical restraints

For more information, please visit their website.

24 Hour Hotline

The phone number for the local Ombudsman office and the State CRISIS line number is 1-800-231-4024. The CRISIS line is available 24 hours a day, 7 days a week to receive complaints from residents. These services are all free and confidential.

County of Orange Office on Aging
1300 South Grand Avenue
Building B, 2nd Floor
Santa Ana, California 92705-4434

Phone:           (714)480-6450
Website:        http://www.officeonaging.ocgov.com/